Africa Institute of Management (AIM)

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Introduction

Important responsibilities, once reserved for managers, are now gradually assigned to competent secretaries, administrative assistants and office managers who are focused, open-minded and tactful team players. There is a growing demand for professionals who possess the required skills to: Plan work, organize and lead teams and lessen the boss's workload. Through this course participants will learn what it takes to transform into what the comptetive market desires in a critical supportive role like that of a secretary and/or administrative assistant.

Course Objectives

By the end of this course, participants will be able to:-

  • Identify and correct deficiencies in managerial responsibilities

  • Enhance their competencies

  • Develop managerial talents

  • Promote professionalism

  • Work with diverse personalities on any given team

Target group

All Executive Secretaries,  Personal Secretaries and Senior Staff who have done basic elements of management skills Development for Secretaries